Support

Questions

Can I trade this on a prop account?

Yes. That is what the file is for. Log into the MetaTrader 5 account the firm gave you — challenge, verification, or funded — attach TIEN to NAS100 on M5, turn Algo Trading on. Trades hit that account, not a separate wallet.

Which firms?

Any firm that gives you MetaTrader 5 and allows Expert Advisors. Daily-loss and max-loss limits follow a typical prop contract. Read your own rules. We are not affiliated with any firm.

How do I install it?

After you pay, download TIEN.mq5. In MetaTrader 5: File → Open Data Folder → MQL5 → Experts. Copy the file there. Restart MetaTrader. Open NAS100 / US100 / USTEC on M5. Drag TIEN onto the chart. Algo Trading must be green.

WebRequest / license check failed?

Tools → Options → Expert Advisors. Tick Allow WebRequest for listed URL. Add https://tien10am.com — site only, no /plans, no slash at the end. Press OK. Restart the chart if it still complains.

What is M5 and 10:00?

M5 is the 5-minute chart. At 10:00 New York a new 5-minute candle opens. That open is the line. Wait for a trap away from it, a close back through it, then enter on the retest. One setup, 10:00–12:00 NY. Most days: nothing.

Does the file keep working if I cancel?

The file stays on your computer. New Powell entries need an active plan. Open trades are still managed. That is the subscription, not a one-time sale.

How do I cancel?

Cancel from the Stripe receipt email. You keep the file, but new 10:00 trades stop when the period you already paid for ends. Refunds go through Stripe.

I paid. Where is the file?

Stripe sends you back to a download page. If you close it, open Get the file again in the footer and enter the email on your Stripe receipt.

How do I pay?

Pick a plan, then Pay. Stripe Checkout shows cards and Klarna. Monthly $49, six months $279, yearly $529. Same licensed file on every plan.

Is this a signal room?

No. You get the file and the rule. Nobody calls long or short in a chat.

Does it trade in the browser?

No. You download the file and attach it in MetaTrader 5, logged into the prop account, with Algo Trading enabled.

Will it pass my challenge?

No one can promise that. Most 10:00 sessions do nothing. The edge is sitting still. Prop rules still apply. No profit guarantee.

Ask

Install, the prop account, plans, or the license.